Frequent Asked Questions
Shipping Information
We have standard shipping and fast air shipping for choice
We list production time for each product usually production time + shipping time (standard/air shipping)= the delivery time
Usually, the easiest way to get a quote is to find your product on our site, sign in and select your product and imprint options on our website. This will provide you with a quick price in most cases. If you have any questions, or if you would like assistance in finding a product, please email us
Australia/ New Zealand/ USA/Canada/Mexico/ Germany/ France/ Austria/ Denmark/ Belgium,/ Luxembourg,/ Netherlands/ Italy, Spain / Poland/ czech republic/ Hungary/ Slovakia/ slovenia/ Portugal/croatia/ Greece/ Sweden/ Finland/ Lithuania/ latvia/ Estonia/ Bulgaria/ Romania/Japan/South Korea/Singapore/Malaysia/ Thailand/ Vietnam/ Cambodia/ the Philippines/ Brunei/ Indonesia/ United Arab Emirates/ More country will be added time by time If you are not in the listed country, please ask quote specially
Payment
We accept paypal ( credit card) & Bank transfer
A: You can directly pay online by paypal/credit card etc
B: If you pay by bank transfer, please first order online, and choose pay by bank transfer, when we get your order, we willl send our bank details to you by email once you place order online.
Price excludes TAX/GST/VAT
Please check the import tax when you import goods, and we when send out goods, we will make true value invoice to your Custom, in order to avoid you will be fined with small value
Orders
Sign in, Choose the item, Choose product Attributes, choose quantity, calculate the shipping to your area, when you confirm price, proceed to order confirm, and payment.
Yes, you can register an account, it will be easy for you to upload artwork or track order later,or you can send email to us and tell us which item and what quantity you need, we will confirm you price by email.
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We will send artwork proof to Client for confirmation by email, once client confirm artwork and make payment, we will make final production, we do not accept artwork change within order production, but client can add order quantity during production.
Find the track Order button, and fill in order NO. then you can track orders